This privacy policy describes the processing of information provided or collected on the sites and applications where this privacy policy is posted or linked. We follow this privacy policy in accordance with applicable law in the places where we operate. In some cases, we may provide additional data privacy notices specific to certain products, practices, or regions. Those terms are to be read in conjunction with this policy. Simply put this is the policy that we follow to keep your data safe and give you some insight into how we use it.
Who we are
This policy applies to MCP, Inc. We often refer to ourselves as mycancerplan, this policy applies equally to both and can be considered as the “Company”. This policy also covers any of our subsidiaries and all of our employees, consultants, and contractors.
The type of information we collect
We collect two basic types of information – personal information and anonymous information – and we may use personal and anonymous information to create a third type of information, aggregate information.
Definitions for our categories of data
Personal Information means information that identifies (whether directly or indirectly) a particular individual, such as the individual’s name, postal address, email address, and telephone number. When anonymous information is directly or indirectly associated with personal information, the resulting information also is treated as personal information.
Anonymous Information means information that does not directly or indirectly identify, and cannot reasonably be used to identify, an individual.
Aggregate Information means information about groups or categories of customers, which does not identify and cannot reasonably be used to identify an individual customer.
More details about the information we collect
- Registration information you provide when you create an account, or link your profile on a third-party site or platform with your registration account, such as your first name and surname, country of residence, gender, date of birth, email address, username, and password;
- Information you provide in public forums on our sites and applications, such as your public posts;
- Information sent either one-to-one or within a limited group using our message, chat, post, or similar functionality, where we are permitted by applicable law to collect this information;
- Information we obtain from a third party, such as a site or platform provider, about use of our applications on third-party platforms or devices;
- Location information, including precise or approximate location information provided by a mobile or other device interacting with one of our sites, applications, or physical properties (including through beacon technologies), or associated with your IP address or other online or device identifier, where we are permitted by law to process this information;
- Activity information about your use, and the use by any person(s) you authorize through your account, of our sites and applications, such as the content you view or post, how often you use our services, and your preferences;
- Usage, viewing, technical, and device data when you visit our sites, use our applications on third-party sites or platforms, or open emails we send, or connect with our wireless Internet access services and other similar technologies, including your browser or device type, unique device identifier, and IP address; and call recordings when you call our support team and other corporate phone numbers.
How do we collect your information
- We collect information you provide to us when you use our services, or request information from us, register with us (including when you link your profile on a third-party site call our support teams or other corporate phone numbers, or otherwise interact with us using one or more devices. You may provide information in a variety of ways, including by typing or using voice commands.
- We collect information through a variety of technologies, such as cookies, pixels, tags, software development kits, application program interfaces, and web beacons, including when you visit our sites and applications or use our applications or platforms using one or more devices, whether or not you are logged in or registered.
- We collect information using analytics tools, including when you visit our sites and applications or use our applications on third-party sites or platforms.
- We may acquire information from other trusted sources to update or supplement the information you provided or we collected automatically, such as when we validate postal address information using third party services. Applicable law may require that you authorize the third party to share your information with us before we can acquire it.
Data controller
MCP, Inc is the data controller for your information and is responsible for and may use your information for the purposes described in this policy. Consistent with applicable law and choices and controls that may be available to you, we may use information collected from you, or from devices associated with you, to:
- Provide you with the experiences, products, and services you request, view, engage with, or purchase;
- Communicate with you about your account or transactions with us and send you information or request feedback about features on our sites and applications or changes to our policies;
- Send you offers and promotions for our products and services or third-party products and services;
- Personalize content and experiences;
- Provide you with targeted advertising based on your activity on our sites and applications and on third-party sites and applications;
- to learn more about how we use your information for personalization and tracking, please visit Online Tracking Technologies and Advertising.
- Operate, understand, optimize, develop, or improve our sites, applications, products, services and operations, including by using customer survey research and analytics tools; and
- Detect, investigate and prevent activities that may violate our policies, pose safety issues, or be fraudulent or illegal; and
- Notify you of safety issues or suspicious account activity.
Sharing your information
We will not share your Personal Information with a third party outside of our organization except in limited circumstances, including:
- When you allow us to share your personal information with another company, by electing to share your personal information with carefully selected companies so that they can send you offers and promotions about their products and services;
- When you direct us to share your personal information with another company to fulfill your request, such as:
- When you want an introduction to an expert to provide a second opinion or connect with a company offering a trial suitable to you.
- When you direct us to share your personal information with third-party sites or platforms, such as social networking sites.
- When we work with service providers performing services on our behalf; however, these companies are prohibited from using your personal information for purposes other than those requested by us or required by law;
- Please note that, except as otherwise stated above, once we share your personal information with another company in the above circumstances, the information received by the other company is controlled by that company and becomes subject to its privacy practices.
Your controls and choices
We provide you the ability to exercise certain controls and choices regarding our collection, use and sharing of your information. In accordance with applicable law, your controls and choices may include:
- Correcting, updating, and deleting your account;
- Choosing or changing your choices for notifications, newsletters, and alerts;
- Choosing whether to receive from us offers and promotions for our products and services, or products and services that we think may be of interest to you;
- Choosing whether we share your personal information with other companies so they can send you offers and promotions about their products and services;
- Controlling targeted advertising by clicking on “Do Not Sell or Share My Personal Information” or “Manage Your Cookie Settings” in our website footers or application settings;
- Choosing to control targeted advertising you receive within applications by using the settings and choices made available to you through your device(s), for example, by opting out of interest based ads;
- Requesting removal of your personal information from our public forum on one of our sites or application; and
Requesting access to the personal information we hold about you and that we amend or delete it.
You may exercise these controls and choices in various ways, including as outlined above by contacting us
Please be aware that if you do not allow us to collect personal information from you, we may not be able to deliver certain experiences, products, and services to you, and some of our services may not be able to take account of your interests and preferences.
Data Security and Retention
The security, integrity, and confidentiality of your information are extremely important to us. We have implemented technical, administrative, and physical security measures that are designed to protect customer information from unauthorized access, disclosure, use, and modification. We regularly review our security procedures to consider appropriate new technology and methods. Please be aware that, despite our best efforts, no security measures are perfect or impenetrable. We will retain your personal information for the length of time needed to fulfill the purposes outlined in this privacy policy unless a longer retention period is required or permitted by law.
Data transfers, storage and processing globally
We operate predominantly in the USA but may partner with 3rd parties that operate globally. We may transfer your data to third parties in locations around the world for the purposes described in this privacy policy. Wherever your personal information is transferred, stored or processed by us, we will take reasonable steps to safeguard the privacy of your personal information. These steps may include implementing standard contractual clauses where recognized by law, obtaining your consent, or other lawful means of transferring personal information.
Change to this policy
From time to time, we may change this privacy policy to accommodate new technologies, industry practices, regulatory requirements or for other purposes. We will provide notice to you if these changes are material and, where required by applicable law, we will obtain your consent. Notice may be by email to you at the last email address you provided us, by posting notice of such changes on our sites and applications, or by other means, consistent with applicable law.